The resources on this website were developed and tested at the Centre for Appearance Research, the world’s largest research group focusing on the role of appearance in people’s lives, in collaboration with key stakeholders, including support providers and people with lived experience of visible differences.
The Research Team:

Abbi Mathews
Abbi is a PhD student within the team whose research focuses on reducing stigma and improving attitudes towards people with appearance-altering conditions and injuries. When she isn’t working on her PhD, Abbi enjoys playing guitar and spending time in the sun.
For more details about Abbi’s work, go to: https://people.uwe.ac.uk/Person/AbbiMathews

Dr Alex Clarke
Alex is a visiting professor involved in appearance research alongside clinical practice for over 20 years. Away from CAR she spends much of her time with grandchildren in London and Gothenburg and generally failing to slow down and retire.

Dr Amy Slater
Amy has been researching how people think and feel about their appearance for the last 20 years, with much of this work focusing on the role of social media. In her spare time, she enjoys musicals, board games, reading and walking on the beach in the Australian sun!
For more details about Amy’s work, go to https://people.uwe.ac.uk/Person/AmySlater

Dr Christia Huntington
Christia’s work has focused on better understanding the lived experience of people affected by burn injuries, including their experiences of using online support. She loves nothing more than spending time with her dog, Roger.

Clare Clement
Clare is a PhD student whose work focuses on supporting adults with visible differences. She is currently developing a tool to help identify individual support needs and guide people to appropriate resources. When not working, she enjoys escaping into new worlds through books and walking her dog in the forest.
For more details about Clare’s work, go to https://people.uwe.ac.uk/Person/ClareClement

Professor Diana Harcourt
Di has been researching people’s experiences of visible differences and ways to provide psychological support for more than 25 years. She’s a keen gardener and loves her allotment – she’s even been known to bring flowers into the office.
For more details about Di’s work, go to https://people.uwe.ac.uk/Person/Diana2Harcourt

Dr Ella Guest
Ella’s work focuses on the psychological effects of conditions that affect people’s appearance, including helping individuals manage the challenges of living with a skin condition. In her spare time, Ella enjoys paddleboarding, playing racket sports, and hiking. She recently walked the length of Hadrian’s Wall, which is 150 km.
For more details about Ella’s work, go to https://people.uwe.ac.uk/Person/EllaGuest

Dr Emma Waite
Emma is interested in the experiences of people with appearance-affecting conditions and injuries, particularly relating to gender and sexuality. She is originally from Australia and in her spare time likes to play tennis, cook, read, and travel as much as possible.
For more details about Emma’s work, go to https://people.uwe.ac.uk/Person/EmmaWaite

Dr Fabio Zucchelli
Fabio’s research looks at how best to help people with visible differences live their lives unburdened. He’s focused on helping affected individuals with evidence-based support, while also disrupting harmful social stigma. Fabio loves doing anything that resembles sport, generally always has a ‘project’ on the go, and gets rid of any remaining energy by playing the drums. Then he complains about his two children tiring him out.
For more details about Fabio’s work, go to https://people.uwe.ac.uk/Person/FabioZucchelli

Dr Jade Parnell
Jade’s work focuses on reducing stigma around how people look and promoting diversity and inclusion. She has lots of experience working with schools and teachers to help young people feel more confident about their appearance. Jade lives in Ireland and loves hiking in the beautiful countryside, traveling, playing board games, and reading.

Dr Jennifer Heath
Jen’s work is focused on understanding the psychological effects of medical conditions and injuries, as well as providing psychological support to help those directly impacted by them. In her spare time, she enjoys some pretty extreme sports and loves being outside, whether it’s in the sea or on the snow.

Dr Kerry Montgomery
For more details about Kerry’s work, go to https://people.uwe.ac.uk/Person/KerryMontgomery

Dr Maia Thornton
Maia’s work is focussed on understanding the lived experiences of people with appearance-affecting conditions and injuries. She is particularly interested in developing support resources based on research. She enjoys a good book and being outside whenever possible.
For more details about Maia’s work, go to https://people.uwe.ac.uk/Person/MaiaThornton

Dr Nicola Stock
The goal of Nicola’s work is to ensure the psychological needs of individuals with appearance-altering conditions and their families are met at all stages of their journey. She leads a workstream at CAR focused on craniofacial conditions. Outside work, Nicola enjoys hiking, travelling and swimming, and is always happy to dance the night away!
For more details about Nicola’s work, go to:https://people.uwe.ac.uk/Person/Nicola2Stock.

Professor Paul White
Paul is our wonderful statistician who helps us make sense of our research data. He’s been sharing his expertise with us for many years. Besides statistics, his other passions and skills include football and sharing corny jokes.
For more details about Paul’s go to https://people.uwe.ac.uk/Person/PaulWhite

Dr Pippa Tollow
Pippa is a researcher and lecturer, whose work focuses on the psychological impact of appearance altering conditions, including cancer and burns. Outside of work, Pippa enjoys cooking and walks in nature.
For more details about Pippa’s work, go to https://people.uwe.ac.uk/Person/PippaTollow

Rosie Thomas
Rosie is the research administrator for the team and is also a qualified counsellor. She loves hiking and eating!
The Appearance Collective
We work closely with charities that are members of The Appearance Collective, a group of organisations working to support people with visible differences and challenge negative attitudes, prejudice and discrimination. We are particularly grateful to the following organisations who have played a key role in our research and the development of the Visible Difference Support Hub:
- Alopecia UK
- Blesma
- Caring Matters Now
- Changing Faces
- Children’s Burns Trust (CBT)
- Childhood Tumour Trust
- Cleft Lip and Palate Association (CLAPA)
- Dan’s Fund for Burns
- DEBRA
- DSD Families
- Eczema Outreach Support
- ED Society – Ectodermal Dysplasia
- Face Equality International
- Facial Palsy UK
- Finding Your Feet
- GOPI3Ks
- Headlines Craniofacial Support
- Ichthyosis Support Group
- Let’s Face It
- Limbless Association
- Lipodystrophy UK
- Lipoedema UK
- Microphthalmia, Anophthalmia and Coloboma Support (MACS)
- Microtia UK
- National Eczema Society
- Nerve Tumours UK
- Psoriasis Association
- REACH
- The Katie Piper Foundation
- Thyroid Eye Disease charitable trust (TEDct)
- Treacher Collins Family Support Group
- Vitiligo Support UK
- The Vitiligo Society
- We Get It
